Privacy policy

This Privacy Policy describes how Mtelhub (the "Site", "we", "us", or "our"), legally owned and operated by TAP BOOKKEEPING PTY LTD, collects, uses, and discloses your personal information when you visit or make a purchase from www.mtelhub.com. We are fully committed to protecting consumer data privacy in strict accordance with applicable statutory legal frameworks, including United States federal standards, state-level privacy acts (such as the California Consumer Privacy Act - CCPA), and global fair-information protection practices.

1. Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and data absolutely necessary to process and fulfill your purchases. We collect the following categories of data:

  • Device Information: Web browser version, temporary IP address, localized time zone, cookie identifiers, what specific products or pages you view, internal search terms, and how you structurally interact with the Site.
  • Order Information: Consumer legal name, billing address, shipping address, payment confirmation indicators (including encrypted credit card tokens), customer email address, and active telephone numbers.

2. How We Use Your Personal Information

We process your personal data under secure workflows to provide our commercial services to you, which strictly includes: offering curated products for sale, securely processing financial payments, arranging logistical shipping and fulfillment of your orders, and keeping you transparently updated on new products, services, tracking statuses, or urgent compliance changes.

3. Sharing Personal Information & Consumer Trust

We share your Personal Information exclusively with trusted third-party service providers to help us facilitate our primary customer services, as described above. For example, we utilize industry-standard e-commerce infrastructure platforms to host our online storefront and certified secure payment gateways to clear financial transactions without exposure. Mtelhub rigorously complies with Google Merchant Center anti-misuse guidelines; we never rent, sell, or exploit user data for unauthorized secondary advertising purposes.

4. Secure Transactions via Active SSL Architecture

Your transactional security is our highest operational priority. All personal, financial, and address information transmitted through www.mtelhub.com is fully encrypted using industry-standard Secure Sockets Layer (SSL) technology. Mtelhub does not store, harvest, or retain your raw credit card or debit card credentials on our retail servers.

5. Your Rights, Choice, & Opt-Out Frameworks

If you are a resident of the United States, you possess explicit consumer rights regarding your personal data. This includes the right to access the personal information we hold about you, to port it digitally to a new service, and to request that your personal records be corrected, updated, restricted, or entirely erased. If you wish to exercise these rights, opt-out of standard transactional communication queues, or submit an official privacy query, please contact us directly at support@mtelhub.com.

6. Cookies & Localized Storage

A cookie is a minimal configuration file downloaded to your computer or device when you browse our Site. Cookies significantly optimize your browsing experience by allowing our infrastructure to recall your interface preferences and cart configurations. You maintain total legal control over these files and can manage or disable cookie tracking via your local browser control settings.

7. Statutory Document Revisions

We reserve the right to update or amend this Privacy Policy from time to time to accurately reflect operational adjustments, security enhancements, data processor directives, or federal e-commerce regulatory updates.

Contact Us & Corporate Governance

For more detailed information regarding our corporate privacy practices, if you have structural compliance questions, or if you would like to file an official advisory inquiry, please contact our administrative center:

  • Store Name: Mtelhub
  • Director Name: Joanna Czok
  • Legal Entity Name: TAP BOOKKEEPING PTY LTD
  • Australian Company Number (ACN): 697 277 679
  • Email Contacts: support@mtelhub.com
  • Direct Phone Support: +61468206630
  • Registered Business Address: Unit 223, 51 Hope St, Spring Hill, QLD, 4000, Australia